Terms and Conditions of the MadeinForest Online Store

These Terms and Conditions determine the rules of placing orders on goods sold in the MadeinForest Online Store, available at www.madeinforest.pl whose owner is Hadart-Project Sp. z o. o. with its registered seat in Gdańsk, ul. Załogowa 2/ IV piętro, 80-557 Gdańsk.

Upon undertaking actions aiming at using the MadeinForest Online Store, every Customer shall be obliged to abide by the provisions of these Terms and Conditions. These Terms and Conditions should be carefully read before using or registering in the MadeinForest Online Store.

Definitions

Expressions used in Terms and Conditions shall have the following meaning:

Seller – MadeinForest Online Store – internet platform located at www.madeinforest.pl, consisting of graphic elements and software enabling providing electronic services for Consumers, maintained by Hadart-Project Sp. z o. o. with its registered seat in Gdańsk, ul. Załogowa 2/ IV piętro, 80-557 Gdańsk, REGON 22195182, NIP 5842733711, tel. 784 194 287 and e-mail address: info@madeinforest.pl

Order – the list of items that the Buyer wants to purchase, made and sent over by the Buyer via the application made available in the Store.

Customer – a natural person with full or limited legal capacity, a legal person or an organizational unit without a legal entity but with legal capacity, who places the Order.

Consumer – Buyer who is a natural person performing their legal capacity not directly related to their business or personal activity (Art. 221 of the Polish Civil Code).

Goods – goods featured by the Seller in the MadeinForest Online Store, from which the Buyer can select an Order, and purchase them after the Seller offers their shipment. Goods featured in the MadeinForest Online Store do not constitute an offer within the meaning of the provisions of the Polish Civil Code.

Price – gross price of the Goods, placed next to the information about the Goods, which does not include the shipping cost. Prices are given in Polish zloty (PLN) and include VAT.

Shipping cost – the cost of shipping Goods to the Buyer; the price will be quoted to the Buyer after the selection of a particular specimen of Goods to be purchased.

Customer Account – Buyer’s individual account created after the registration, containing Customer’s data used for the execution of the Orders placed, their purchase history, and Customer’s preferences concerning selected features of the store.

Login – e-mail address entered by the Buyer during the registration to the Store.

 

Delivery service – a natural person employed by the Seller and authorized by them to deliver Goods to the address indicated by the Buyer, or a courier service working with the Seller.

Basket – a feature of the www.madeinforest.pl Online Store which displays products selected by the Buyer for purchase, and enables setting and editing order details, in particular: number of items, shipping address, invoice information, shipping method, payment methods.

Certificate of care – an instruction included with each order containing information about the proper care of given Goods throughout their life.

Registration – consists in particular of the completion of the registration form available on the Store website, verification of data provided by the Customer via e-mail, reading these Terms and Conditions and consenting to the collection and processing of Customer’s personal data within the scope specified in the Privacy Policy of these Terms and Conditions.

Order execution time – time in which the Store prepares the order and hands it over to the Delivery service executing the delivery method selected by the Customer.

 

I. General provisions

The provisions of these Terms and Conditions determine the scope and conditions of using the Online Store by the Customer, placing orders for Goods available in the Online Store, shipping the Goods ordered to the Customer, Customer’s payment of the purchasing price for the Goods, Customer’s right to withdraw from the contract, the Seller’s right to cancel the order and the rules of lodging and investigating complaints.

By registering and ordering goods, the Customer declares they accept these Terms and Conditions.

To use the Online Store, including viewing the offered products and placing Orders for Goods, the following are required:

a) active Internet connection,

b) Internet browser IE9, Firefox 30, Opera 12, Chrome 40 or later,

c) enabled cookies,

d) active e-mail address.

The Customer shall be authorized and obliged to use the Online Store for its intended purpose.

The Customer shall be obliged to refrain from any activity that could affect the correct functioning of the Online Store, and in particular from any interference in the content of the Store or its technical elements, including supplying unlawful content.

It is forbidden to use the Online Store for purposes other than its intended purpose, and in particular for sending spam and conducting any type of commercial, advertising, promotional, etc. activity on the Online Store website.

To the fullest extent permitted under applicable laws, the Seller shall not take any responsibility for disruptions, including breaks in the functioning of the Online Store caused by force majeure, unlawful actions of third parties or the incompatibility of the Online Store with the Customer’s technical infrastructure.

Browsing through the Online Store does not require registration.

During the registration process, the Customer shall be obliged to indicate whether they intend to make purchases for their business or professional activity.

The Customer shall bear any consequences of providing false information described in sec. 9.

Each time, the Customer can access their Account after entering their login and password (logging in) on the Online Store website.

During the browsing of the Store, it will be possible for the Store to display third party advertising. Advertisements shall be presented within the Store’s activity.

By accepting the provisions of these Terms and Conditions, the Customer agrees to the processing of their personal data in accordance with the Polish Act of 29 August 1997 on personal data protection (i.e. of 13 June 2016, Journal of Laws of 2016, Item 922) and the Act of 18 July 2002 on provision of services by electronic means (i.e. of 9 June 2017, Journal of Laws of 2017 item 1219):

a) for the Store to provide services by electronic means,

b) for marketing purposes (consent to receive commercial information concerning goods offered by the Store and entities working with the Store).

The Customer shall have the right to withdraw the aforementioned consent.

Users’ personal data is administered by Hadart-Project Sp. z o. o. with its registered seat in Gdańsk, ul. Załogowa 2/ iv piętro, 80-557 Gdańsk, entered into the National Court Register by the District Court of Gdańsk-Północ in Gdańsk, VII Commercial Division of the National Court Register under the KRS number 475892, NIP 5842733711, REGON 221951827.

All irregularities in the functioning of the Store can be reported to the Seller via e-mail to: info@madeinforest.pl or via the phone no. featured on the Store website.

Reports described in sec. 15 above shall be addressed within 14 days from the reporting.

II. Registration

In order to register in the Online Store (create a Customer Account), the Customer must complete the registration form by providing an e-mail address and password, accept the Online Store Terms and Conditions and agree to the processing of their personal data within the scope necessary to establish, shape the content, change, terminate and correctly perform services provided by electronic means and to execute the Customer’s order.

In the course of the registration, the Customer will be asked for a separate confirmation of the consent described in sec. 13 a) and sec. 13 b) of these Terms and Conditions.

The Registration in the Online Store, as well as using its features, is free.

After the registration in the Online Store, the user will be able to log in each time using information provided in the registration form.

Logging in to the Online Store is possible by entering the e-mail address and password provided during the Customer’s registration into the log in form.

The Customer shall be obliged not to disclose the login and password for their account in the Online Store. Within the extent of applicable laws, the Customer shall be responsible for any actions related to using the login and password for a particular account in the Online Store, and the password constitutes confidential information for the exclusive use of the User.

Customers are obliged to provide accurate information in the registration process and to update it immediately when it changes. The Store shall not be responsible for the consequences (including material and non-material damage) resulting from neglecting the abovementioned obligation.

The Store shall not be responsible for the consequences resulting from the Customer’s disclosure of their User password for the Account to third parties.

The Customer is the owner of data entered in the Account. The Store shall not be responsible for the content of data entered by the Customer and using the Account in violation of applicable laws and these Terms and Conditions. In the event it is established that the Account has been used in violation of these Terms and Conditions, applicable laws or good practices, the Store reserves the right to delete the Account.

In the event of the violation of applicable laws, Terms and Conditions or good practices, new registration is possible only after obtaining the Store’s approval.

The Customer shall have the right to access their personal data and demand its rectification and erasure.

In order to delete the account from the Online Store, the User must send an e-mail to info@madeinforest.pl with the request to delete the account, along with the e-mail address currently registered in the Online Store.

III. Terms and conditions of sales

The Store conducts sales of goods on the Internet. Information about the goods available in the Store are published on the website www.madeinforest.pl.

Information about the Goods available in the Online Store constitute an invitation to enter into a contract within the meaning of Article 71 of the Polish Civil Code.

Customers’ orders are accepted by the website www.madeinforest.pl via the Basket available on the website or via e-mail info@madeinforest.pl, 7 days a week and 24 hours a day.

To place an order, the Customer should:

1/ select goods to be ordered, add them to the Basket and confirm their order or contact the Seller via e-mail: info@madeinforest.pl,

2/ log in to the Store with their login and password,

3/ based on the e-mail correspondence with the Seller, the Customer should:

a) select the shipping address and, if necessary, the invoicing address (they can be two different addresses),

b) arrange the shipping method with the Store and accept the shipping cost,

c) approve photos of a particular plant specimen sent by the Store, which feature the item purchased by the Customer – due to the nature of the plant material particular specimens can differ from the ones presented in photos featured on the website – these are for demonstration purposes only. The Customer should also remember that plants’ appearance change with seasons of the year.

The Customer who wishes to travel at their own expense to nurseries/gardening centres in the European Union to view the Goods shall be obliged to inform the Store of that fact via e-mail at least 14 days before the planned journey in order to check the Goods availability and arrange individual terms of the viewing.

The Seller shall inform the Customer if Goods are unavailable by an e-mail sent to the indicated address or shall convey the information over the phone calling the number indicated by the Customer, within the time resulting from applicable laws.

In the event a part of the Goods ordered is not in stock, not available at the Store’s suppliers or for other reasons which make the completion of the order impossible within the time provided for this order (e.g. late deliveries form the Store’s suppliers), the Customer shall have the following choices:

a. execution of a part of the order – if the Customer selects this option, only the available Goods will be delivered, the Store shall be released from the obligation to deliver unavailable goods and the Customer will be charged only for the executed part of the order,

b. cancellation of the entire order – if the Customer selects this option, the Store shall be released from the obligation to execute the order and the Customer from the payment.

Only a limited amount of goods are available for regular or promotional sale. Confirmed orders are processed on the first come, first served basis, until the stock for the given form of sale lasts in the Store’s warehouse or at its suppliers.

The Seller shall have the right to introduce the maximum number of items of given Goods within one order.

Placing an order by the Customer means making the Seller an offer to enter into a sales (purchase) contract for the ordered Goods.

If the Buyer provides false or inaccurate information, in particular a false or inaccurate address, the Seller shall not be responsible for the failed or late delivery of ordered items to the fullest extent permitted under applicable laws.

IV. Changes in orders

The Customer can make changes in the order or cancel it until it is dispatched for shipping. Making changes is possible by using the contact form available on the Store website: www.madeinforest.pl.

Changes requested by means other than the contact form will be introduced only when the Customer is verified as the owner of the Account. Modifications concerning: the Customer’s address, the shipping address and changes including the request for refunds will be accepted exclusively via the contact form available on the website after logging in to the Customer's account.

Customers shall not have the right to revoke the order.

V. Prices

All prices of goods available on the Online Store website:

a) are given in Polish zloty (PLN),

b) do not include VAT,

c) do not include information on the shipping cost which is calculated each time individually after the Customer places the order.

The Store reserves the right to change the prices of goods, conduct and revoke promotional actions and sales or introduce changes within them. The abovementioned right shall not affect the prices of goods ordered before price changes, promotion or sale conditions came into force.

Promotions in the Store may not be combined with one another unless terms and conditions of the promotion state otherwise.

VI. Time and method of order execution

Within 48 hours from placing the order, a confirmation that the Seller received the order will be sent to the Customer’s e-mail address indicated in the Customer’s Account. If the order can be executed, an e-mail will be sent to the Customer, confirming the order was accepted and is being processed. This period can be extended to exclude non-working days (Saturdays, Sundays and holidays).

The order can be shipped to the address indicated by the Customer after making arrangements concerning the delivery date, shipping method and its cost.

Please note that due to the nature of the plant material, certain orders can be delivered only in certain seasons of the year, of which the Customer will be informed each time after placing the order.

The Customer will be in charge of unloading the order – the Store will inform the Customer each time about the size and weight of the order. Unloading large trees may require heavy equipment and experienced operators.

At the Customer’s request, the Store can indicate an experienced company to unload and plant ordered items directly on site. This service is provided for an additional fee and the cost is calculated each time by the company indicated to the Customer.

Upon receiving the ordered parcel, the Customer should check its condition. In the event of damage or damaged packaging, a shipping damage report must be made with the delivery service employee present. The shipping damage report sent to the Store alongside the complaint will facilitate its investigation.

The store attaches a Care Certificate to every item of Goods.

VII. Payment methods

Payment methods available for orders to be shipped to Poland is a bank transfer based on a proforma invoice issued by the Store, which includes the cost of the order placed and its shipping cost.

VIII. Complaints

The Store shall undertakes to deliver to the Customer Goods free of faults, conforming to the confirmed order.

The complaint processing time is 14 calendar days.

The Customer purchasing Goods for purposes other than business or professional activity (i.e. Consumer) shall have the right to lodge a complaint within 2 years from the delivery date of said Goods, if within a year from the date of finding the non-conformity of the delivered goods with the contract they inform the Seller about finding such non-conformity.

The Online Store shall be exempt from the responsibility for the warranty for defects if the Customer (Consumer) knew about the defect when the sale contract with the Store was concluded. The description of the Goods defect will be each time indicated on the site featuring the Goods.

The Online Store shall immediately, but no later that within 14 days from receiving the complaint, address to the lodged complaint and inform the Customer of further actions.

In the event the complaint is accepted in favour of the Customer – the Seller will exchange the disputed ordered item for one free of defects or if the exchange is not possible, the Seller will refund the payment for the disputed item within 30 (thirty) days from the date the complaint is accepted.

The Customer who purchases Goods for the purpose related to their professional or business activity (Customer who is not a Consumer) shall have the right to lodge a complaint according to laws applicable in this respect, and the responsibility of the Seller resulting from a warranty for physical defects of ordered items shall be limited to the amount which the Customer paid the Seller for the purchase of given Goods.

The Online Store shall be exempt from the responsibility for the warranty for defects if the Customer knew about the defect when the sale contract with the Store was concluded. The description of the Goods defect will be each time indicated on the site featuring the Goods.

IX. Refunds for Customers

The Store reserves the right to verify the identity of the Customer requesting a refund.

To the fullest extent permitted under applicable laws, the Seller shall not be responsible for the lack of a refund of payments made or a late refund, if despite sending to the e-mail address the indicated Customer a request to provide the Seller with the Customer’s bank account number, the Customer does not send the Seller such a bank account number, or if the response does not include data that enable making the refund. The Seller shall not be responsible for the lack of a refund of payments made or a late refund, if they result from inaccurate personal information, address or bank account number provided by the Customer.

The Seller will refund the payment to the Customer’s bank account.

In the event the Customer paid for the order using a bank account that does not belong to them, the refund will be made directly to the owner of that bank account.

X. Guarantee

Goods sold in the Online Store shall not be covered by a guarantee from the Seller.

XI. Right to withdraw from the contract

According to the Art. 38 sec. 3 of the Polish Act of 30 may 2014 on consumer rights (unified text Journal of Laws of 2017, item 683) due to the sales of Goods with customized parameters tailored to the particular needs of the Customer, the Customer who is a Consumer shall not be entitled to the right to withdraw from the contract.

XII. Promotions

Pages of the Online Store website can contain information about promotional offers (hereinafter referred to as ‘Promotions’), in particular:

promotions on goods – reducing the price of Goods according to the amount or percentage discount, determined each time on the site of particular Goods;

promotions on value – reducing the price of the Basket containing Goods included in the promotion by an amount or percentage discount determined each time after adding goods to the Basket and meeting detailed conditions of the promotion specified on the Promotion website or in the newsletter;

promotional packages – when purchasing a specified number of any Goods included in the Promotion, the Buyer receives an amount or percentage discount for the cheapest item. The promotion includes all goods featured on the Promotion website;

promotional sets – when purchasing a promotional set consisting of at least two items featured in the promotional box, the Buyer receives a discount for all Goods in the set, except for the most expensive item.

Promotions in the Online Store cannot be combined with one another, unless terms and conditions of a given Promotion state otherwise.

After placing the order containing a promotional package or set, items cannot be divided.

Promotional packages and sets can be shipped to the Buyer when all Goods of which the set is comprised are assembled.

In the event any of the items from the promotional package or set is out of stock, the Seller will inform the Buyer of this fact via e-mail sent to the address indicated in the order within the time determined by applicable laws.

XIII. Store responsibility

The Store shall make every effort to ensure the correct technical, formal and legal functioning of the Website, in particular the Store shall endeavour to prevent any third parties from accessing Customers’ data. For this purpose, the Store uses technical security measures.

The Store shall not be responsible for interruptions in the functioning due to force majeure (e.g. flood, fire, hurricane, computer hack, riots, wars, uprisings) and other causes beyond the Store’s control.

XIV. Privacy policy

Users of the website www.madeinforest.pl can be assured of the highest quality of privacy protection standards. As the personal data Administrator, Hadart-Project Sp. z o.o. protects personal data shared by its Users.

 

In view of the above and having regard to the requirements introduced by the Regulation (EU) 2016/679 of the European Parliament and of the council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119, 4.5.2016) (hereinafter referred to as ‘GDPR’), to ensure that Hadart-Project Sp. z o.o. protects the security of personal data, the following Privacy Policy shall be adopted.

 

This Privacy Policy determines regulations of processing and protecting personal data supplied by Users in connection with the use of the website and other related sites, communications and services.

 

User is every person who uses the website and other related sites, communications and services (hereinafter referred to as ‘User’).

 

Personal data contained on the website is administered by Hadart-Project Sp. z o. o. with its registered seat in Gdańsk, ul. Załogowa 2/ IV piętro, 80-557 Gdańsk, REGON 221951827, NIP 5842733711, tel: 784 194 287 (hereinafter referred to as ‘Administrator’).

Within the scope necessary to complete the contract between the user and the Administrator, as well as within the scope necessary for the Administrator to take actions on the User’s request and to within the scope necessary to fulfil Administrator’s legal obligations – the processing of User’s personal data is executed based on applicable laws, i.e. Art. 6 sec. 1, subsec. b) and c) of GDPR, without the necessity of the User to express their consent to the processing of their personal data. Within the remaining scope, providing personal data by the User is voluntary. However, within the scope in which the User consented to the processing of their personal data only for marketing purposes, providing personal data by the User is voluntary but the refusal or withdrawal of the consent will make it impossible for the Administrator to inform the User of new offers.

XV. User Consent

The use of the website by the User means the User accepts the fact that the Administrator collects, uses and shares non-personal and personal data according to this Privacy Policy. However, the User shall have control over the way their data is used and shared, which is described in detail in chapter V of this Privacy Policy: “User Rights”.

 

In the event of processing personal data based on the User’s consent, they shall have the right to withdraw the previously given consent at any time. Withdrawal of the consent shall not affect the legality of processing which was performed based on the consent before it was withdrawn. The Administrator informs the User about the possibility of withdrawing the consent before the User expresses their consent.

 

In the event this Privacy Policy changes, and the User continues to use to website, such an action shall be treated as consenting to the updated Privacy Policy.

 

XVI. Personal data processed by the Administrator.

 

1. Method of obtaining personal data
2. Personal data obtained directly from the User

The Administrator can obtain personal data in two ways. The first one is obtaining personal data directly from the User by:

  •          the User sending a message via the contact form available on the website,
  •          the User creating an account on the website,
  •          the User using services and products offered by the Administrator,
  •          the user contacting the Administrator in order to receive technical support.

3. Personal data obtained from other sources

The Administrator obtains personal data also from other sources than directly from the User, i.e.:

  •          through tracking the way the User uses Administrator’s products and services through cookies and other technologies and receiving bug reports or data usage reports from the software on the User’s device.
  •          from data brokers from whom the Administrator purchases demographic data as a supplement to the data they collect themselves,
  •          from service providers who supply the Administrator with information concerning User location based on User IP addresses.
  •          from partners with whom the administrator offers products and services or conducts joint marketing activities,
  •          from sources available to the public, such as publicly available registers or public domains where User data is shared.

 

4. Personal data processed by the Administrator

The scope of Users’ personal data collected by the Administrator may vary depending on the purpose of the personal data processing.

 

The Administrator collects, among others, the following personal and non-personal data:

  •          Login name,
  •          Name and surname /company name/ entrepreneur’s name and surname or names and surnames of entrepreneurs forming a civil partnership,
  •          Address for correspondence,
  •          Website address,
  •          Phone no.,
  •          E-mail address,
  •          NIP,
  •          REGON,
  •          Computer IP,
  •          Payment information if the user makes purchases on the website.

Furthermore, the Administrator collects data concerning the content of User’s files and messages, if it is necessary for the provision of services and goods, including: subject and content of e-mails, text or other content of an instant message, audio and video footage of a video message, audio recording and transcription of a voice message received by the User or a text message dictated by the User.

 

The Administrator also collects information provided by the User, including opinions and ratings of products and services as well as information provided to receive technical support. Furthermore, when the User contacts the Administrator, the Administrator collects the content of the message.

 

XVII. Data processing method – purposes of personal data processing by the Administrator

The method of personal data processing used by the Administrator depends on the way the User uses Administrator’s products and services. Therefore, particular purposes of User data processing can vary depending on the product or service they select and how they use it.

 

  1.        Services (contract performance)

The Administrator uses User’s personal data to authenticate and authorize their access to services, including the performance of services offered by the Administrator.

 

In the event the User decides to order Administrator’s payable products or services, the Administrator shall process User’s personal data within the scope necessary for the conclusion of the contract and shall ensure the correct performance of the contract concluded with the User for the performance of services.

 

  1.        Communication (contract performance, legitimate purpose executed by the Administrator)

The Administrator uses User’s personal data for personalized communication. This communication consists of sending e-mails, placing notifications on websites and other means within offered services, including text messages and push notifications. Contents communicated to the User concern the offered services, i.e. the availability of services and how to use them, personal data protection, network updates, reminders, but also offers suggested by the Administrator.

 

Communication with the User also relates to dealing with the User. Personal data is used to assist the User, for troubleshooting and addressing their complaints.

 

The Administrator also uses User’s personal data to enable them commenting on Administrator’s activities, services and products.

 

  1.        Advertising (consent, legitimate purpose executed by the Administrator)

The Administrator uses User’s personal data to offer them personalized advertisements, if the user agreed to such actions or in the event a commercial relationship is formed between the Administrator and the User. Such advertisements relate to offers from both the Administrator and entities cooperating with them.

 

Advertisements displayed for the User will be personalized for each User through the use of:

  •          data supplied directly by the User,
  •          data collected when the User was using services and products offered by the Administrator,
  •          information provided by third parties,
  •          data from advertising technologies, such as cookies,
  •          navigation signals, pixels, ad tags and mobile IDs.

The Administrator shall not share User’s personal data with third party advertisers or marketing networks without the consent of the User. However, in the event the User clicks on the advertisement displayed for them, the advertiser will be notified of this fact.

 

  1.        Services improvement (legitimate interest of the Administrator)

The Administrator uses User’s personal data within the scope of analytical and statistical activities in order to continuously improve offered products and services, providing better solutions, adding new features and possibilities, assembling more recipients and gaining wider reach, and assisting in business networking and finding business opportunities.

 

Users’ personal data are also used by the Administrator for market research, public opinion research and conducting economic analyses for the purpose of the continuous improvement of the website.

 

  1.        Security (legitimate interest of the Administrator)

The Administrator uses User’s personal data for monitoring, preventing, detecting and counteracting fraud and abuses, protecting other Users from such abuses and to ensure the safety of network and information. When there is a justified suspicion of an offence, User’s personal data will be used to investigate the possible offence or another infringement of this Privacy Policy committed by unauthorized persons.

 

  1.        Pursuing claims (legitimate interest of the Administrator)

In the event the User decides to use Administrator’s services, the Administrator can process user’s personal data within the scope necessary for investigation possible claims related to the conducted business activity, as well as analysing potential infringements of Terms and Services of Administrator’s services.

 

  1.        Accounts (statutory duty)

In the event the User decides to order Administrator’s payable services, the Administrator shall process User’s personal data within the scope necessary for keeping the accounts and settling executed payable services.

 

XVIII. Sharing personal data by the Administrator

User’s personal data is or can be transferred to the following categories of recipients:

  1.        providers of advertising or marketing services, in case of direct marketing of Administrator’s own services;
  2.        providers of legal and advisory services that support the Administrator in pursuing valid claims (in particular law firms, debt collection companies);
  3.        entities commissioned by the Administrator to process personal data, e.g. Administrator’s services subcontractors;
  4.        entities authorized to obtain data based on applicable laws, e.g. courts or the law enforcement when they make a request with an appropriate legal basis.

 

XIX. User Rights

The user shall have the right to decide about their personal data by choosing to disclose or not to disclose particular pieces of personal data, including the selection of privacy settings. However, if that is the case, the User must be aware that certain products or services offered by the Administrator may be unavailable to them.

 

If the User wishes to exercise their rights as the personal User, they can contact the Administrator via the contact form available on the website.

 

  1.        Right of access

The User shall have the right to obtain from the Administrator confirmation as to whether or not personal data concerning them are being processed, and, where that is the case, access to the personal data, including in particular the purposes of the processing and the categories of personal data concerned.

 

The User shall have the right to request a copy of the personal data undergoing processing.

 

  1.        Right to rectification

The User shall have the right to rectify the inaccurate personal data. The User shall have the right to request replacing, completing or removing mistakes, errors and inaccurate information within the entire set of data concerning them.

 

The subject of completion cannot be inaccurate personal data, i.e. the User cannot request replacing or completing existing data with inaccurate data.

 

When the processed personal data is incomplete, the User shall have the right to have incomplete personal data completed by providing a supplementary statement. Such a statement can be provided in any form, including by electronic means.

 

  1.        Right to erasure (‘right to be forgotten’)

The User shall have the right to demand their personal data be erased where one of the following grounds applies:

  1.        the User’s personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
  2.        the User withdraws consent on which the processing is based and there is no other legal ground for the processing;
  3.        the User objects to the processing their personal data;
  4.        the personal data have been unlawfully processed;
  5.        the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the Administrator is subject;
  6.        the personal data have been collected in relation to the offer of information society services.

 

The User shall be entitled to the right to be forgotten exclusively when they exercise the right to the erasure of personal data and exclusively when the Administrator has made their personal data public.

 

  1.        Right to restriction of processing

The User shall have the right to restriction of processing of their personal data where one of the following applies:

  1.        the accuracy of the personal data is contested by the User - for a period enabling the Administrator to verify the accuracy of the personal data;
  2.        the processing is unlawful and the User opposes the erasure of the personal data and requests the restriction of their use instead;
  3.        the Administrator no longer needs the personal data for the purposes of the processing, but they are required by the User for the establishment, exercise or defence of legal claims;
  4.        the User has objected to processing pending the verification whether the legitimate grounds of the Administrator override those of the User.

 

Where processing has been restricted, such personal data shall, with the exception of storage, only be processed:

  1.        with the User’s consent or
  2.        for the establishment, exercise or defence of legal claims or
  3.        for the protection of the rights of another natural or legal person or
  4.        for reasons of important public interest of the Union or of a Member State.

 

  1.        Right to data portability

The User shall have the right to receive their personal data, which they have provided to the Administrator, in a structured, commonly used and machine-readable format and have the right to transmit those data to another Administrator.

the User shall have the right to have the personal data transmitted directly from one Administrator to another, where technically feasible.

 

  1.        Right to object

The User shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of their personal data:

  1.        for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Administrator
  2.        where personal data are processed for direct marketing purposes, which includes profiling to the extent that it is related to such direct marketing,
  3.        for Administrator’s legitimate purpose

 

Proceedings concerning the determination of the objection and all communications are free of charge; there is also the possibility of submitting the objection by electronic means.

 

  1.        Right to lodge a complaint

The User shall have the right to lodge a complaint with a National Data Protection Authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement.

  1.        Right not be subject to automated individual decision-making (including profiling)

The right not be subject to automated individual decision-making (including profiling) is given to the User due to the development of technology and marketing techniques based on data collected when using online services.

 

Profiling consists of any form of automated processing of personal data evaluating the personal aspects relating to a natural person, in particular to analyse or predict aspects concerning the User’s performance at work, economic situation, health, personal preferences or interests, reliability or behaviour, location or movements.

 

The User shall be authorized to exercise this right when both grounds apply:

  1.        firstly, the User is subject to a decision based solely on automated processing of personal data, including profiling,
  2.        and secondly, such a decision produces legal effects concerning the User or similarly significantly affects them.

 

Automated individual decision-making cannot be prohibited if the decision:

  1.        is necessary for entering into, or performance of, a contract between the User and a data Administrator;
  2.        is authorised by Union or Member State law to which the Administrator is subject and which also lays down suitable measures to safeguard the User’s rights and freedoms and legitimate interests; or
  3.        is based on the User’s explicit consent.

 

XX. Other important information.

  1.        Personal data protection

The Administrator introduces various means aiming at ensuring the protection of the User’s personal data. The secure use of the offered services is ensured by the systems used and procedures protecting from unauthorized access and disclosure of data to unauthorized persons. Moreover, systems and procedures used by the Administrator are regularly monitored in order to detect possible threats. Personal data collected by the Administrator are stored in computer systems to which access is strictly limited.

 

  1.        Storing personal data

The period of storing Users’ personal data may vary due to the fact that for personal data of different Users, different processing purposes can be determined.

 

The Administrator stores personal data for a period necessary to complete particular purposes, i.e.:

  1.        in the case of analytics and statistical purposes – for the period necessary to achieve purposes related to the effective execution and development of the website;
  2.        in the case of providing services for the User – for the duration of the contract and until the claims’ period of prescription expires;
  3.        throughout the period required by applicable law with regard to the purpose of keeping accounts and settlements of performed services;
  4.        in the event of the processing of personal data for marketing purposes – throughout the period an economic relation with the User exists, unless the User has previously objected to the data processing for these purposes;

In any of the cases specified above, after the the necessary processing period has expired, data shall be processed only for the protection of redress.

 

Users’ personal data is stored in the Administrator’s database in which technical and organisational means have been used to ensure the protection of the processed data according to the requirements specified by applicable laws. Only the Administrator has access to the database.

 

  1.        Changes in Privacy Policy

In order to update the information contained in this Privacy Policy and maintain its compliance with applicable laws, this Privacy Policy may be modified. Alongside the changes introduced in the document, the date of the update included in the introduction to this Privacy Policy shall be changed as well. The User shall be informed about any other significant changes through information displayed on the website or directly. In order to learn about methods of personal data protection, the Administrator recommends Users regularly read this Privacy Policy.

 

  1.        Contact details

In order to obtain any information concerning this Privacy Policy, the User can use the contact form provided by the Administrator on this website to contact them.

 

Furthermore, the Administrator can be also contacted via e-mail.

Administrator's e-mail address is: info@madeinforest.pl

 

XXI. Cookies policy

The Store does not collect any data automatically, except for the information contained in cookies.

The administrator uses cookies and similar technologies to improve the efficiency and offer Users increasingly excellent website features and better customized advertising. Cookies are fragments of the code in the form of text files responding to HTTP queries sent to the Administrator’s server. They are used for providing the optimal processing of the User’s visit on the website and enable faster and easier access to information. Stored information or access to this information does not cause changes in configuration of the User’s device and software installed on it. Information contained in cookies and similar technologies are considered as personal data only in connection with other available personal data concerning a particular User. If the User does not consent to storing and receiving information in cookies, they can change cookies’ settings in their browser settings or by opting out on the website of a given technological solution. The Store shall make it clear that disabling cookies necessary for the processes of authentication, security and remembering Customer’s preferences may hinder and in extreme cases make using the Store website impossible.

The entity that places cookies on the end device of the Store’s Customer and enables faster and easier access is the Store operator.

The Store uses two basic types of cookies: session cookies and persistent cookies. Session cookies are temporary files stored on the User’s end device until they log off, leave the website or switch off their software (internet browser). Persistent cookies are stored on the Customer’s end device for the period specified in cookie files’ parameters or until they are deleted by the Customer.

The Store uses the following types of cookies:

a) “necessary” cookies that enable using services available within the Store, e.g. authentication cookies used for services that require authentication in the Store;

b) cookies used for security purposes, e.g. to detect authentication abuses within the Store;

c) "efficiency" cookies that enable collecting information about the ways the Store website is used;

d) “functional” cookies that enable remembering settings selected by the Customer and the customization of the Customer interface, e.g. with regard to the selected language or region, font size, website appearance, etc.;

e) “advertising” cookies that enable providing Customers with advertising content better suited to their interests.

Cookies stored on the end device of the Store’s Customer may be also used by advertisers and partners cooperating with the Store.

Cookies shall be used in the Store with the Customer’s consent.

The Customer may at any time withdraw or change the scope of the previously given consent to the use of cookies in the Store or decide to remove them.

XXI. Newsletter

The Customer can consent to receiving commercial information, including commercial information by electronic means, by selecting the relevant option in the registration form or at a later date, when completing personal data or subscribing to the Newsletter.

In the event of giving such a consent, the Customer shall receive to the indicated e-mail address an Online Store Newsletter as well as other commercial information sent by the Seller.

The Customer may at any moment cancel the Newsletter subscription on their own by de-selecting the relevant option in the tab XX (link: Newsletter).

XXIII. Final Provisions

The Seller shall make every effort to ensure that services provided within the Online Store are of the highest quality, however the Seller does not exclude the possibility of temporary suspension of the Online Store availability to conduct necessary maintenance, service work, hardware replacement or in connection with the necessity to modernize or expand the Online Store.

To the fullest extent permitted under applicable laws, the Seller shall not be responsible for e-mail servers administrators blocking e-mails to the address indicated by the Customer and for the deletion and blocking of e-mails by software installed on the computer used by the Customer.

Individual computer settings can cause difference between the visualization of the goods on the Customer’s screen and the actual appearance of the goods.

The Store reserves the right to change Terms and Conditions. Any changes come in force when the new version of Terms and Conditions is published in the Store’s resources. Changed regulations apply to Customers who placed their orders after the changes came into force.

For Customers using the Online Store website as Consumers, any changes made as a result of changes in provisions of law, decisions of the Polish Court of Competition and Consumers Protection and the President of the Office of Competition and Consumer Protection shall apply from the moment the Customer is notified of the change and its content is made available for the Customer to read. The new version of Terms and Conditions will also be published in the Store’s resources.

For contacting their Customers, the Store will use the e-mail address info@madeinforest.pl and the correspondence address given in the definition of the ‘Seller’.

Invoices for payments, at the Store’s discretion or according to individual arrangements can be issued in printed or electronic form.

By accepting provisions of these Terms and Conditions the Customer agrees to receive invoices in electronic form.

Any matters not regulated by Terms and Conditions shall be regulated by applicable provisions of law, in particular the provisions of: the Polish Civil Code, Polish Personal Data Protection Act and Consumer Protection Act.

 

Terms and Conditions are available on the Online Store website.

These Terms and Conditions are valid from 25 May 2015 until further notice.